Tailored Solutions For Your Unique Needs.
FAQs.
Can you build new connectors?
Yes, we can build custom software connectors for most platforms that expose an API. Even if a platform is not listed in our offering, there is a good chance that we’ll be able to accommodate you. Contact us for a free quote.
How can I determine if a connector will work with my systems?
Our connectors are designed to work in a variety of environments. Our team also offers feasibility testing for highly specialised and on-premise systems to determine if our solution will work for you.
What level of support do you offer?
All critical outage fixes, software upgrades and monitoring are included in your subscription. Special requests for ad-hoc custom features will be quoted separately.
How long does it take to set up a connector?
In general, our off-the-shelf connectors can be set up in as little as 24 hours. Custom or highly specialised connectors can take up to 6 weeks to set up (depending on your environment and the complexity of your desired business logic).
What happens if a connector isn't working correctly?
Our support team is on standby to address critical outages or bugs that affect your day-to-day operations. FlowConnect is hosted in a cloud environment which allows our engineers to respond rapidly and resolve any issues that may be causing your connector to work incorrectly.